Shipping Policy

Shipping Policy - Alzya
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🚚 **FREE PREMIUM SHIPPING ON ORDERS OVER $49**

Thank you for shopping at **Alzya**! Please read our shipping policy carefully so you know what to expect with your order.

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Shipping Options
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**Estimated Timeframes:**
- **Processing Time:** 1 to 3 business days
- **Standard Shipping:** 8 to 12 business days (domestic)
- **Express Shipping:** 3 to 5 business days (domestic)

**International Shipping:** We ship worldwide. Delivery times may vary depending on the country.

**Order Tracking:** Once your order is shipped, you will receive a tracking number by email to follow your package in real time.

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Customs and Taxes
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For international orders, customs duties or local taxes may apply.
⚠️ **These fees are the responsibility of the customer.**

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Delays or Failed Deliveries
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If your order is delayed, we will notify you as soon as possible with an updated delivery estimate.
⚠️ **We cannot be held responsible for delays caused by incorrect addresses or by carriers.**

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Returns and Exchanges
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For any return or exchange request, please refer to our **Return Policy** before sending back your items.

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Customer Service
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**Email:** contact@alzya.support
**Response time:** usually within 24 business hours

At **Alzya**, we are committed to providing a **transparent, reliable, and human** service.